Shipping policy

Shipping Policy

Orders are processed as quickly as possible after purchase. Processing and delivery times may vary depending on order volume, carrier delays, holidays, weather, and destination.

Tracking information will be provided when available.

Once a package has been handed over to the shipping carrier, Squishy Warehouse is not responsible for delays caused by the carrier.

Customers are responsible for providing the correct shipping address. If an incorrect or incomplete address is entered at checkout, we cannot guarantee that the package can be replaced or refunded.

If your tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier first. You may also contact us at atscales@gmail.com and we will do our best to help.